Please make sure that the item you select and order is the right fit, please refer to our chart measurement page before placing your order because we don’t accept returns if the item has been worn for hygiene reasons as you may understand.
● Return Order Condition:
The merchandise returned or exchanged must be unworn, with all original tags attached, and in its original packaging. Return items with any sign of being worn are classified as unacceptable and will not be refunded.
● Items Not Returnable: For hygiene reasons, we do not accept exchange or return of lingerie, bras, panties, bikinis, g-string, thongs, swimwear or similar intimate items.
● There will be a 20% re-stocking fee for any refund request but the item must be unworn with all original tags attached, and in its original packaging
● Shipping Charges for Return Items: Customers are responsible for the shipping charges of the returned items and they should take up the insurance on their own.
● Shipping Option or Return Items: When sending a return or exchange it is recommended that you use a parcel service such EMS or DHL that offers a tracking method. If you do not use a courier that offers a way to track the package or offers a return receipt request, our company cannot be held responsible for non-receipt of return goods.
● Shipping Duration for Return Items: Return items must be received within 14 days of the RA number being issued. Items received after 14 days will be classified as unacceptable and not refunded.
● Credits: Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit.
● Shipping and handling charges are not refundable: A 10% restocking fee will apply to all returns.
● Buyer pay the returning shipping fee and clearance fee yourself in advance, and also you need take responsibility of shipping fee of sending to you, then we will accept returning back .
● After we get the retruning package and after check, we will refund to you if the returning goods all with a good condition.